| Catalog Number |
72201500 |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/04/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: internal complaint reference:(b)(4).H3, h6: this complaint was opened by smith+nephew to document a product problem associated with a smith+nephew device.The reported problem relates to known inherent device and/or procedural risks that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are conservatively submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Event or Problem Description
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It was reported that a dyonics powermini was not working, it was heating.As this was noticed upon service and repair activities, there was no patient involvement.
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Additional Manufacturer Narrative
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H11: internal complaint reference: (b)(4).H2: additional information on h6 - medical device problem code.H3, h6: the reported device was received for evaluation.A visual inspection performed by an authorized service center showed no issues.A functional evaluation found the device was not recognized and showed an unknown handpiece error.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The root cause was associated with an electrical component failure.Factors that could have contributed to the device not being recognized and displaying an "unknown handpiece" error include a failure of the reed switch or damage on the hall board which may contribute to a short circuit.Based on this investigation, the need for corrective action is not indicated.
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Search Alerts/Recalls
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