| Catalog Number |
60000000L |
| Medical Device Problem Code |
Material Fragmentation (1261)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/22/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that per review of wo notes arctic sun device had a broken pin on the outlet temperature port.
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Additional Manufacturer Narrative
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Investigation is still in progress.Once the investigation is complete a supplemental report will be filed.All available udi information is being provided.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Additional Manufacturer Narrative
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The reported issue is confirmed.The root cause is unable to be determined.The device was evaluated upon receipt.Device has a broken pin on the outlet temp port.Replaced pcb, panel esd ports.The arctic sun was functionally tested for compliance with manufacturer specifications and passed all tests.A dhr review is not required as the reported event is not an out of box failure and therefore the reported event is not manufacturing related.The complaint or reported issue was confirmed through other elements of the investigation to not be labeling or packaging related.Corrections: d, h.All available udi information is being provided.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that per review of wo notes arctic sun device had a broken pin on the outlet temperature port.
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Search Alerts/Recalls
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