| Catalog Number |
EIC5874-01 |
| Medical Device Problem Codes |
Overheating of Device (1437); Smoking (1585); Activation Failure (3270)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H11: internal complaint reference: (b)(4).H3, h6 this complaint was opened by smith+nephew to document a product problem associated with a smith+nephew device.The reported problem relates to known inherent device and/or procedural risks that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are conservatively submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Event or Problem Description
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It was reported that, during an ent procedure, it was noticed that the tissue could not be cut while using the evac 70 xtra.The wand smoked and overheat.The ent procedure was resumed, after a non-significant delay, using an equivalent s+n back up device.No further complications were reported.
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Additional Manufacturer Narrative
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Internal complaint reference (b)(4).H11.H3, h6: the reported device was received for evaluation.Visual inspection observed the returned instrument shows no manufacturing abnormalities.Product was out of the original packaging.No packaging returned.No visual issues.The opened device was tested and plugged into the controller and registered settings (7,3).The wand produced plasma as normal and had no issues activating coag.No overheating or excessive smoking occurred in testing.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.The root cause could not be determined since the reported malfunction could not be duplicated during the investigation.Factors that can contribute to the reported event include non-conductive media.Ensure that the wand tip (including return electrode) is completely surrounded by conductive media during use.Based on this investigation, the need for corrective action is not indicated.
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Search Alerts/Recalls
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