|
It was reported that after a selenia dimensions 3d mammography system procedure on (b)(6) 2025, the c-arm rotated on its own.No patient or user impact was reported.A hologic field service engineer (fse) was dispatched to examine the device.The fse reported that while onsite, the c arm did not rotate on its own and that the c-arm switches were not consistently responsive.The fse identified that the system switches were not functioning intermittently.The fse assessed potential wear and tear on the switches and determined that a replacement for the c-arm switches was necessary.The fse completed the replacement of the c-arm switches and performed calibration and artifact evaluation testing.The fse reported the c-arm was responding to each switch once the c-arm switches were replaced.The fse verified that the system is now operating according to manufacturer specifications.No further information is currently available.
|
|
It was reported that after a selenia dimensions 3d mammography system procedure on (b)(6),2025, the c-arm rotated on its own.A hologic field service engineer (fse) examined the equipment and found that the control inserts were intermittently not functioning due to possible wear and tear.The fse replaced the control inserts to resolve the issue.There were no reported patient or user injuries, and no additional information is available.A review of this device history showed that the issue did not return after the control inserts were replaced.The c-arm control inserts were replaced; however, no parts were returned for further investigation.The control inserts were 3,014 days old at the time of replacement.The part was not returned for further investigation.The probable cause of the uncompounded movement is due to an issue with the control inserts.The likely cause is related to natural wear and tear on the component due to the component age of 3,014 days.Further investigation could not be performed as the part was not returned.Due to the limited information provided and lack of part return, the root cause of the rotary switch failure could not be determined.Conclusion: based on a review of the complaint, a capa is not needed at this time as there was no patient or user harm.The likely cause of the uncompounded c-arm movement is related to natural wear and tear on the control inserts.The risk level did not change from what was previously documented and is considered very low based on the occurrence.Future events will be monitored and trended.3.Complaint confirmed: no 4.Device history record (dhr) review: a review of the complaint history for (b)(6) showed no additional complaints for uncommanded c-arm movement related to the control inserts.The complaint review identified the control inserts were original to the system therefore, the dhr was reviewed.There were no discrepancies noted in the dhr.System product code: sdm-sys-9000-3d serial number: (b)(6).Event date: 09sep2025 system manufacture date: 07jun2017 system installation date: 23jun2017 unique device identified (udi): (b)(4).
|