| Catalog Number |
1688410105 |
| Medical Device Problem Code |
Erratic or Intermittent Display (1182)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/03/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the image is shifted up on the camera.There was partial image loss when the image was cut off.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Additional Manufacturer Narrative
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Alleged failure: issue-the image is shifted up on both cameras.Update - there was partial image loss when the image was cut off.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Root cause: no problem found: the probable root cause of the issue reported could be the scope.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that the image is shifted up on the camera.There was partial image loss when the image was cut off.
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Search Alerts/Recalls
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