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(b)(4).The sample was returned to the manufacturer for evaluation.The manufacturer reported: "per customer provided information the dhr for the alleged defective medical device was reviewed and found complete without any irregularities.The alleged defective instrument was produced at the tecomet, inc.Kenosha, wl facility as part of a 50 pc.Lot in april of 2024 from lot number 06f2361198 (06f2361198-001).The investigation determined that the manufacturing processes adhered to approved specifications, utilizing the correct materials and components.A thorough visual and functional inspection was conducted, revealing that the jaws are completely detached from the outer tube, thereby rendering the device nonfunctional.While the exact cause of the missing jaws and the rivet dislodgement could not be conclusively identified, excessive force during use at the end user's facility is suspected.Notably, all 50 instruments from this lot underwent 100% visual inspection and functional testing prior to shipment, in accordance with standard operating procedures for this product line.Due to these findings, no further actions will be taken in response to this complaint, and this record will be deemed closed." teleflex will continue to monitor and trend on complaints of this nature.Other remarks: n/a.Corrected data: n/a.
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