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Additional information provided in d.9., h.3., h.6.And h.11.The pak was visually inspected and no obvious defects were found.The infusion cannula line and the small part tray was not returned with the product.The drain bag detached due to saturation.Both irrigation and aspiration luers were intact.Flare shape was observed in the blue socket fitting at the aspiration tubing insertion end.The product was tested using the console with the current software.The product could prime and tune with the handpiece, the lab stock infusion cannula line, tip and infusion sleeve successfully.No message code appeared on the screen.The maximum vacuum test successfully achieved the target vacuum pressure.The irrigation, aspiration and redundant pressure sensors displayed the correct accuracy readings when evaluated.Both irrigation and aspiration flow rates were sufficient.The product passed functionality per procedure.The investigation conducted a non-conformance review of the reported lot number.No relevant deviations were identified, all corresponding production release specifications defined in the device master record were met.Based on the evaluation of the information and materials received, the investigation was unable to identify the root cause or origin of the reported event as the product functioned per specifications.Additionally, no manufacturing-related deficiencies were found that potentially could have contributed to the complaint.No further investigative or manufacturing actions are warranted at this time due to the product meeting specifications.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all company products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is: (b)(4).
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