| Model Number |
SPARQ DIAGNOSTIC ULTRASOUND SYSTEM |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
09/19/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported their sparq ultrasound system shut down while performing a nerve block for a patient.After rebooting, the system displayed an error message and could not be started, which delayed the procedure.There was no patient or user harm associated with this event.Philips has started an investigation, and upon completion, a follow-up report will be submitted.
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Additional Manufacturer Narrative
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The customer's repair of the system is maintained by a third party and information could not be obtained by philips for failure analysis.As the customer declined service and support and would not provide pertinent information required for the investigation, no further investigation could be performed.
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Search Alerts/Recalls
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