| Model Number |
420296-07 |
| Medical Device Problem Code |
Material Split, Cut or Torn (4008)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
|
| Date of Event |
09/30/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Intuitive surgical inc.(isi), has not received the da vinci product with an alleged issue to perform failure analysis.
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Event or Problem Description
|
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It was reported that the customer experienced an issue with an intuitive product.The customer reported event has no report of patient injury.Isi followed up with the initial reporter and obtained the following additional information: there was no injury to the patient.
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Additional Manufacturer Narrative
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The instrument involved in this complaint has been received and tested by failure analysis.The instrument was found to have a damaged grip cable.
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Event or Problem Description
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Refer to h11 for follow-up information.
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Search Alerts/Recalls
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