| Catalog Number |
0220230300 |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/22/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was burning plastic smell and e2 error.
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that there was burning plastic smell and e2 error.
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Additional Manufacturer Narrative
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Alleged failure: burning plastic smell, e2 error.The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.Probable root cause: main clip on the main board bent open.Advise to re-calibrate the light source unit.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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