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Zimvie received one (1) iunihg, (certain gold-tite tm hexed screw) for evaluation.Visual evaluation was performed.The screw-like fractured fragment observed stuck to the implant is likely from a removal tool.Presence of the reported fracture screw fragment inside the implant could not be verified.Dhr review was completed for the subject lot number 1238373.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1238373 for similar events and no other complaint was identified.The customer did not submit images for the reported event.Based on the investigation and risk management file review as per rm-00057-haz rev 22, the most likely root cause determined from the investigation was patient factors.Therefore, based on the available information, a device malfunction could not be verified.He screw-like fractured fragment observed stuck to the implant is likely from a removal tool.Presence of the reported fracture screw fragment inside the implant could not be verified.The reported event is non-verifiable.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed, and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.The following sections have been updated: b4: date of this report g3: date received by manufacturer g6: checked "follow-up" h2: checked follow-up type h3: changed "no" to "yes" h6: entered evaluation codes h10: added manufacturer narrative.
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