| Catalog Number |
510029022 |
| Medical Device Problem Code |
Device Damaged Prior to Receipt by User (1570)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/24/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Product complaint #: (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event or Problem Description
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It was reported that when the implant was opened, it could not be implanted because the no touch technology inserter was not gripping implant properly.The implant itself was not damaged; it was solely the inserter plastic was loose.A new large glenoid was opened and problem resolved instantly.Doe: (b)(6) 2025.Affected side: right shoulder.
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Additional Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: an analysis of the product could not be performed since a physical sample was not received for evaluation.As part of our company quality system process, all devices are manufactured, inspected, and distributed to approved specifications.Based on the information available, there is no indication that a design or manufacturing issue has caused the reported complaint condition, therefore it has been determined that no corrective and preventive action is required at this time.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of the post-market surveillance.However, if the product is received at a later date, the investigation will be updated as applicable.Device history lot: a receiving inspection was reviewed for the finished device mi154147 lot number, and no non-conformances nor manufacturing irregularities were identified.H11 additional narrative: added: d10.
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Search Alerts/Recalls
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