| Catalog Number |
72205580 |
| Medical Device Problem Codes |
Delivered as Unsterile Product (1421); Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/19/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that, when the quadtrac disposable kit was opened, the sterile packaging had already been opened and was missing almost all parts.As this was noticed upon inspection, there was no patient involvement.
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Additional Manufacturer Narrative
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Internal reference number: (b)(4).H3, h6: this complaint was opened by smith+nephew to document a product problem associated with a smith+nephew device.The reported problem relates to known inherent device and/or procedural risks that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are conservatively submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Additional Manufacturer Narrative
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H11: internal complaint reference (b)(4).H2: additional information: g4: 510k.H3, h6: a device deficiency was not identified, and the root cause of the reported event could not be determined since the device was not returned for evaluation.An analysis of the customer provided images found the first image shows an identification label where the reported kit identification matches.The second image shows the tray open and empty.The reported failures related to non-sterile packaging and missing components could not be confirmed because the tray was unsealed.A review of device records showed there were no indications to suggest that the product did not meet manufacturing specifications upon release for distribution.A complaint history review found similar reported events.A risk management review found that the reported failure and/or harm was documented appropriately, and there were no indications to suggest the anticipated risk is not adequate.A review of the manufacturing process found that the assembler must verify presence of all the components.Please refer to the instructions for use for precautions and warnings related to the use of the device.Based on this investigation, the need for corrective action is not indicated.If any additional information related to this event is received in the future, this investigation will be reopened for further assessment.
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Search Alerts/Recalls
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