| Model Number |
DSX400T11 |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/16/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient alleges visualization of particles in device.There is no allegation of serious or permanent harm or injury.No medical intervention was required by the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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Additional Manufacturer Narrative
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The manufacturer incorrectly captured b5 verbiage in previous report and it should be reported as: the manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a cpap device's sound abatement foam.The patient alleges visualization of particles in device.There is no allegation of serious or permanent harm or injury.The device was returned to the manufacturer service centre.During the evaluation of the device at the manufacturer service centre, the device was visually inspected and found no evidence of foam degradation.The device's downloaded logs were reviewed by the third-party service centre.There were five error codes found.The manufacturer service centre concludes that they could not confirm the customer's allegation and there was no visible foam degradation.
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Additional Manufacturer Narrative
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer previously received information alleging chronic obstructive pulmonary disease (copd).There was no report of medical intervention.The manufacturer was made aware of this complaint through a representative of the customer.The device was returned to the manufacturer service centre.During the evaluation of the device at the manufacturer service centre, the device was visually inspected and found no evidence of foam degradation.The device's downloaded logs were reviewed by the third-party service centre.There were five error codes found.The manufacturer service centre concludes that they could not confirm the customer's allegation and there was no visible foam degradation.
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Search Alerts/Recalls
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