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A ventilator was returned to the manufacturer for service.There was no harm or injury reported.During the evaluation of the device at the manufacturer's product investigation laboratory(pil) for service., a "ventilator inoperative" code related to err_pressure_failed was found in the ventilator's downloaded error log.Additionally, the device's board was faulty, and evaluation found a clogged etched disk.Prior to identifying the issue described in fsn 2023-cc-src-039, complaints associated with the issue did not meet requirements for vigilance reporting as a reportable incident.As part of the hhe process, a retrospective review of complaints associated with the issue described in fsn 2023-cc-src-039 was necessary to reassess reportability.Upon this further assessment, these complaints are being reported.
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