| Catalog Number |
07649142001 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/17/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The hba1c reagent lot number and expiration date were not provided.A general reagent issue can be excluded as no further cases were reported, and a correct rerun was performed with the same reagent.The instrument was already deinstalled, and no further investigation could be performed.The investigation did not identify a product problem.The cause of the event could not be determined.
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Event or Problem Description
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We received an allegation about discrepant results for 3 patients' samples tested with hba1c on a cobas c 513 analyzer.Sample 1: initial result: 7.10 %.Repeat result: 5.11 %.Sample 2: initial result: 14.6 %.Repeat result: 5.64 %.Sample 3: initial result: 11.87 %.Repeat result: 5.69 %.The samples were repeated on either 18-sep-2025 or (b)(6) 2025.
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Search Alerts/Recalls
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