| Catalog Number |
08056960190 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The analyzer serial number is (b)(6).The calibration and qc recovery data provided was acceptable.The alarm trace showed an abnormal reagent aspiration alarm.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable bilirubin total gen.3 results for 1 patient sample on a cobas c 503 analytical unit.The initial result was 3.54 umol/l.The customer questioned the result as it was lower than the direct bilirubin result.The sample was repeated and the result was 50.6 umol/l with flag.The sample was also repeated on another cobas pro analyzer and the result was consistent with the first repeat result.The exact repeat result was not provided.
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Additional Manufacturer Narrative
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Based on the calibration and qc data, a general reagent issue could be excluded.Instrument performance testing was acceptable.Aspiration errors were observed in the alarm trace data.A specific cause of the event could not be determined; however, the aspiration errors in the alarm trace suggest sample quality issues.The investigation did not identify a product problem.
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Search Alerts/Recalls
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