| Catalog Number |
10825441001 |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/30/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter stated they received discrepant results for approximately 9 patient samples tested on a cobas pro ise analytical unit.The customer provided data for one patient sample with discrepant potassium electrode results.The sample was initially processed on a cobas 8100 pre-analytics system.The sample initially resulted in a potassium value of 5.5 mmol/l.The customer noticed that the sample was not centrifuged.The sample was then centrifuged and repeated, resulting in a value of 4.6 mmol/l.The repeat value was deemed correct.
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Additional Manufacturer Narrative
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The serial number of the cobas pro ise analytical unit is (b)(6).The investigation is ongoing.
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Additional Manufacturer Narrative
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The field service engineer determined the samples were not centrifuged as they had been placed in the wrong tray in the customer's pre-analytics system.The samples were then properly centrifuged.The customer stated that controls were within range prior to the event.The investigation did not identify a product issue.The issue was resolved by centrifuging the samples.
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Search Alerts/Recalls
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