| Catalog Number |
10825468001 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/28/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas pro ise analytical unit serial number is (b)(6).The field service engineer inspected the analyzer, performed a full system mechanical and fluid check, and verified that the analyzer was performing according to specifications.The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable sodium electrode results from one patient sample tested on the cobas pro ise analytical unit.The initial na result was 152.7 mmol/l.The repeat result was 143.3 mmol/l.The emergency department (ed) personnel questioned the result as it did not match the patient's history, prompting the rerun of the patient sample.The repeat result was deemed correct.
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Additional Manufacturer Narrative
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The investigation included a review of the data set provided by the customer: the calibration results were within the specified ranges.The qc levels 1 and 3 results were within the specified ranges.The patient sample was centrifuged for 3 minutes.The customer did not report any other issues after the service.The investigation determined that the service actions resolved the issue.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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