| Model Number |
HCG+BETA |
| Medical Device Problem Codes |
High Test Results (2457); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/19/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).Qc was within the assigned ranges on the day of the event.The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 2 patients' samples tested with elecsys hcg+ss assay on a cobas e 801 analytical unit.Patient 1: sample 1: initial result: 60.3 iu/l.On (b)(6) 2025: a new sample (sample 2) was drawn from the patient and tested, resulting in a value of <0.200 iu/l (accompanied by a data flag).Sample 1: repeat result: <0.200 iu/l (accompanied by a data flag).Patient 2: on (b)(6) 2025: sample 1: initial result: 425 iu/l.Repeat result: 0.<200 iu/l (accompanied by a data flag).On (b)(6) 2025: a new sample (sample 2) was drawn from the patient and tested, resulting in a value of <0.200 iu/l (accompanied by a data flag).The results of <0.200 iu/l were deemed to be correct, as patient 1 and patient 2 were confirmed not to be pregnant.
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Additional Manufacturer Narrative
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The provided sample foam detection images showed no issues with the sample quality and the grippers.There was no hint of a reagent issue.After the field service engineer replaced the measuring cells, the issue was resolved.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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