| Catalog Number |
01L86-01 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/10/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details were not provided.
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Event or Problem Description
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The customer observed multiple error codes (1005 unable to calculate result.Rlu outside lowest cal, 1007 error during activated measurement, 1011 error during foreground measurement) followed by a false negative hiv result generated on an architect i1000sr analyzer for one patient.Sid (b)(6), initial result = negative, repeat result on another architect = positive, no actual results were provided.There was no impact to patient management.
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Event or Problem Description
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The customer observed multiple error codes (1005 unable to calculate result.Rlu outside lowest cal, 1007 error during activated measurement, 1011 error during foreground measurement) followed by a false negative hiv result generated on an architect i1000sr analyzer for one patient.Sid v040527 initial result = negative, repeat result on another architect = positive, no actual results were provided.There was no impact to patient management.
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Additional Manufacturer Narrative
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Service inspected the instrument and found the arc snsr lvl pre was broken and only dispensing air.The arc snsr lvl pre was replaced and resolved the issue.The module function was verified with a control run.Instrument service history was reviewed and found no subsequent discrepant patient result issues or error codes have been reported since the current issue was identified.A review of complaint and trending data for the architect i1000sr processing module did not identify any similar issues as described in the complaint.Additionally, a review of complaint and trending data for the arc snsr lvl pre did not identify an increase in complaint activity.A review of the manufacturing documentation did not identify any non-conformances or potential non-conformances for the part associated with this complaint.Labeling was reviewed and found to be adequate.Based on the investigation, no systemic issue or deficiency was identified for the architect i1000sr, sn (b)(6), or the instrument part.
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Search Alerts/Recalls
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