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Manufacturer's investigation conclusion: review of the submitted image confirmed the presence of green residue/fluid ingress at the inline connection, which could have caused the reported driveline communication/power fault alarms; although, a specific cause for the ingress could not be conclusively determined through this investigation.The submitted log files contained events from 23sep2025, per the timestamps.Driveline communication/power fault alarms were observed in the events/data reviewed.No other notable events or alarms were captured.The patient remains ongoing on heartmate 3 left ventricular assist system support with no further related events reported at this time.The heartmate 3 left ventricular assist system (lvas) instructions for use (ifu) and the heartmate 3 patient handbook are currently available.The current revision of the ifu can be found on the eifu page of the abbott website.Section 2 of the ifu, entitled ¿system operations¿, instructs the user to not submerge any component of the lvas in water or liquid and to keep the system away from any liquid as well.This section further explains that if it has been determined that damage has been detected in the modular cable, it should be replaced and provides instructions on how to do so.Section 2 of the ifu entitled, ¿system operations,¿ states, ¿driveline damage due to wear and fatigue may occur in both the externalized (modular cable) and implanted (pump cable) portions of the lead.Damage to the conductors within the driveline may or may not be preceded by visible damage to the outer layer of the driveline.¿ this section further states that driveline damage may be evidenced by driveline power fault, driveline communication fault alarm on the system controller, transient alarms due to short or open circuits, often associated with movement of the patient or the lead, fluid leakage from the external portion of the pump cable, and cessation of pumping.Additionally, this section cautions the user to contact abbott medical for assistance if the driveline or driveline connector appears damaged.Section 7 of the ifu ¿alarms and troubleshooting¿ and section 5 of the patient handbook ¿alarms and troubleshooting¿ cover all alarms (visual and audible), including driveline communication/power fault alarms.This section also provides the actions to take if the alarm does not resolve.Section 7 of the ifu and section 5 of the patient handbook provide additional instructions regarding driveline care in sub-sections entitled, "what not to do: driveline and cables".Furthermore, section 8 of the ifu and section 4 of the patient handbook instruct the user to clean exterior surfaces of the driveline cables with a damp, lint-free cloth and if more aggressive cleaning is needed, to use warm water and mild dish soap.Section 8 of the ifu, entitled ¿equipment storage and care¿ addresses how to properly care for and maintain the equipment for proper use, including the modular cable.The ifu and patient handbook contain information on how to clean and care for the driveline.The patient handbook also states, ¿call your hospital contact right away if the driveline is damaged (or might be damaged)." the relevant sections of the device history records for modular cable, lot number 10980072, were reviewed and showed no deviations from manufacturing or quality assurance specifications.No further information was provided.The manufacturer is closing the file on this event.
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