| Catalog Number |
ROB10025 |
| Medical Device Problem Code |
Device Difficult to Program or Calibrate (1496)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/30/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H10: internal complaint reference: (b)(4).H3, h6: this complaint was opened by smith+nephew to document a product problem associated with a smith+nephew device.The reported problem relates to known inherent device and/or procedural risks that are appropriately documented in our risk files.Smith+nephew will continue to monitor trends in accordance with our post-market surveillance process and take necessary action as required if anticipated severity and/or occurrence rates are exceeded.Smith+nephew has no reason to suspect that the product failed to meet any specifications at the time of manufacture.Based on our review of all currently available information, we are unable to identify a definitive root cause.However, as the use of our product cannot be excluded as a potential cause or contributory factor to the reported issue, we are conservatively submitting this report in accordance with applicable regulations.If additional investigative findings or information becomes available that alters the conclusions of this report, a follow-up report will be submitted as required.
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Event or Problem Description
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It was reported that during an unknown procedure, a real intelligence tracking camera failed to detect flat markers.Initial intermittent flickering progressed to constant dropouts of both femoral and tibial tracking on the camera orientation adjustment screen, before losing all marker signals entirely.This persisted even after trouble shooting.The procedure was resumed, after a significant delay, using an equivalent s+n back-up.No further complications were reported.
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Search Alerts/Recalls
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