| Model Number |
A0393 |
| Medical Device Problem Codes |
Sparking (2595); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/25/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported the cord of the subject device had a spark and detached from the plug.There were no reports of patient harm.
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.Three attempts were performed to obtain additional information, but no response was received from the customer.The customer contacted olympus technical assistance support (tac) via email.The customer informed tac of the event.The device will not be returned to olympus for evaluation.
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Event or Problem Description
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No additional information received from customer.
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Additional Manufacturer Narrative
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This supplemental report is being submitted to provide the results of the final investigation.Updated fields: h3, h6 the device was not returned to olympus for inspection but the reported failure was confirmed based on the available information.A root cause could not be identified.Based on the results of the investigation, the most probable cause of the complaint is cause not established.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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