| Model Number |
DDU-E2300 |
| Medical Device Problem Code |
Premature Discharge of Battery (1057)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A customer reported that their aed's asi is flashing red, and reporting a service code.The customer did not report this occurring during patient use.
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Additional Manufacturer Narrative
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Although the customer initially reported a service code, review of the aed's internal log files determined that the service code after battery replacement was due to the previous battery fully depleting within the unit.Further analysis indicated that the battery life expectancy was reduced as a result of the customer's failure to promptly address repeated red asi warnings.As a follow up with the customer, the proper maintenance of this device was reviewed.This mdr is being submitted due to the aed becoming non-operational as a result of the battery reaching complete depletion without evidence of user intervention or maintenance following the aeds red asi indicating the unit needs attention or servicing.
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Search Alerts/Recalls
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