| Catalog Number |
0220230300 |
| Medical Device Problem Codes |
Optical Problem (3001); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/03/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that light source is getting off after connecting the light cable.Procedure completed using replacement device.There was full loss of light for around 30 minutes.
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Additional Manufacturer Narrative
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Three attempts were made to retrieve the device for evaluation but the device was not returned.This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: loss of light.Probable root cause: light engine malfunction, main board, receptacle board, or front board malfunction, damaged or missing esst spring, incorrect/no communication with 1688, overheating.Power supply malfunction, software malfunction.Hf/rf interference.Cybersecurity attack.The reported failure mode will be monitored for future reoccurrence.
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Event or Problem Description
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It was reported that light source is getting off after connecting the light cable.Procedure completed using replacement device.There was full loss of light for around 30 minutes.
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Search Alerts/Recalls
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