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Additional information provided in h.3., h.6.And h.11.The product was not returned for analysis.Only photo was returned.Plunger override was observed on the returned photo.Photo provided shows an company device (nozzle part only).The plunger and iol appear to be advanced to mid nozzle.The plunger appears to be advanced over the iol.We are unable to determine the root cause for the reported complaint " plunger went over top of the iol".The product was not returned for analysis.Plunger override was observed on the returned photo.Plunger override may occur: f the lens has become misaligned in the lens bay during the manufacturing process.Due to the use of a non-qualified viscoelastic.Material properties of non-qualified ovds may contribute to underfill, overfill, misfolding of the haptics, or other inconsistent folding outcomes.If inadequate viscoelastic is placed in the device this will cause inadequate coverage of the lens fold path which may cause the lens to advance incorrectly or become ¿stuck¿ in the device allowing the plunger to underride the lens.If the operating room temperature is too high (> 23°c / 73° f) lens folding consistency is negatively affected, the lens is more adherent and this may inhibit lens advancement.Any of the above listed causes alone, or in combination, may create the reported event.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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