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Updated fields: d9, g3, g6, h2, h3, h6, h11.The duo headlight 2 bay system (90620us) was returned for evaluation.Failure analysis: the returned 90620us duo headlight was in used condition.The 90620us duo headlight 2 bay system evaluation could not replicate customer customer-stated issue; the fan appears to function properly; however, the evaluation identified that the power cord was broken, which turns the light off.The issues of the unit overheating or the fan malfunctioning could not be duplicated.The issue of the unit flickering was most likely due to the damaged power cable.The reported complaint is confirmed.No manufacturing, workmanship, or material deficiency has been identified.Root cause analysis - the reported complaint was confirmed.The evaluation identified that the power cord is broken and turns the light off.This is most likely due to rough handling/environmental damage.The issues of the unit overheating or the fan malfunctioning could not be duplicated.The issue of the unit flickering is most likely due to the damaged power cable.
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