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H11: as the lot number for the device was not provided, a review of the device history records has not been performed.The device was not returned.The investigation is currently underway.Section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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H11: a definitive root cause for the reported failure mode could not be established due to insufficient information.Specifically, the absence of a lot number, photographic evidence, and physical samples limited the scope of the investigation.Additional details or the availability of a physical sample may provide further insight into the nature and origin of the failure.The complaint will be entered into the complaint management system and will be tracked & trended for future occurrences and reviewed/investigated through the quality data analysis process.G3 (date received by manufacturer), g6 type or report - follow up# 1), h2 (correction and additional information), h6: annex f (impact code), annex g (component code), annex b (type of investigation), annex c (investigation findings), annex d (investigation conclusions), b1: type of report, h1: type of reportable event.D.4.Medical device expiration date: unknown.H.4.Device manufacture date: unknown.Section a through f ¿ the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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