| Catalog Number |
03183793122 |
| Medical Device Problem Code |
Non Reproducible Results (4029)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
10/06/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
There was an allegation of a questionable phosphate (inorganic) ver.2 assay result for a patient sample tested on a cobas 6000 c501 module.The initial result was 8.7 mg/dl.The repeat result measured on a different c501 module was 3.9 mg/dl.The initial result was questioned by the doctor as it did not align with the patient¿s clinical condition.
|
| |
|
Additional Manufacturer Narrative
|
|
The serial number of the analyzer was (b)(6).The investigation is ongoing.
|
| |
|
Additional Manufacturer Narrative
|
|
The field service engineer (fse) replaced the reagent cassette.Following the fse intervention, no further issue was observed.The investigation determined the root cause is likely a single denatured cassette.A reagent cassette can be denatured due to a storage or transport issue, a handling issue, carryover, or a contamination issue.The investigation determined that the service actions resolved the issue.
|
| |
|
Search Alerts/Recalls
|