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| Model Number |
FR2110X14B |
| Medical Device Problem Codes |
Electrical /Electronic Property Problem (1198); Battery Problem (2885)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/19/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The manufacturer previously reported information received alleging "preventive maintenance to be carried out" for a trilogy evo, france device.There was no allegation of patient harm.During evaluation of the trilogy evo, france device at a third-party service center, an error evt_internal_batt_failed was discovered in the event log.The technician recommended replacing the device's internal battery to address the issue.No repair was performed; the unit was not serviced due to customer's request.Additionally, the detachable battery needs to be replaced to address an evt_detach_batt_failed error.The system board needs to be replaced to address evt_hard_power_fail and evt_start_stop_latch_reset_stuck codes found in the event log.Upon further review, it was discovered that the information was received by the manufacturer on 08/23/2024.The become aware date has been updated in this report to reflect this information.
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Event or Problem Description
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The manufacturer received information alleging "preventive maintenance to be carried out" for a trilogy evo, france device.There was no allegation of patient harm.During evaluation of the trilogy evo, france device at a third-party service center, an error evt_internal_batt_failed was discovered in the event log.The technician recommended replacing the device's internal battery to address the issue.No repair was performed; the unit was not serviced due to customer's request.Additionally, the detachable battery needs to be replaced to address an evt_detach_batt_failed error.The system board needs to be replaced to address evt_hard_power_fail and evt_start_stop_latch_reset_stuck codes found in the event log.
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Search Alerts/Recalls
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