|
|
| Catalog Number |
TSVT6H11 |
| Medical Device Problem Code |
Separation Failure (2547)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
10/16/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Zimvie complaint number (b)(4).A4: weight unknown / not provided.G4: additional pma/510(k) number ¿ k133339.Customer has indicated that the product is in process of being returned to zimvie for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
|
| |
|
Event or Problem Description
|
|
It was reported that after placing the implant at tooth site #30, the clinician attempted to remove the mount but it would not come off.The clinician extracted the implant and replaced it with another implant.Subsequently, only by applying extremely strong force to both the implant body and the mount did the mount finally come off.
|
| |
|
Additional Manufacturer Narrative
|
|
This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.D9: device availability and return date were updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: type of investigation codes were added: 4109, 4111 and 3331.H6: investigation findings code was added: 213.H6: investigation conclusions code was added: 67.H10: narrative/data was updated.Zimvie received the reported implant for evaluation.Visual and functional evaluation was performed.The implant had signs of use and was attached to the bundled mount.The implant and mount disengaged as intended.Dhr review was completed for the subject lot number.No deviations or non-conformance's, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number for similar events and no other complaint was identified.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was probably user caused.However, during functional testing the product functioned as intended, no problem found.Therefore, based on the available information, device malfunction did not occur.The mount was not observed to be stuck to the implant.It functioned as intended during functional testing.The reported even was unconfirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
|
| |
|
Event or Problem Description
|
|
No additional event information received at the time of this report.
|
| |
|
Search Alerts/Recalls
|
|
|