| Catalog Number |
TMT4B10 |
| Medical Device Problem Code |
Fracture (1260)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
08/08/2025
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Type of Reportable Event
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Serious Injury
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Event or Problem Description
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It was reported that the implant at tooth site #16 had fractured during placement.An additional appointment was required.
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Additional Manufacturer Narrative
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Zimvie complaint number (b)(4).A2: age and date of birth unknown / not provided.A3: patient sex unknown / not provided.A4: weight unknown / not provided.D4: lot number unknown / not provided.E1: email address and first/given name unknown / not provided.G4: additional pma/510(k) number ¿ k113753|k112160.Customer has indicated that the product is in process of being returned to zimvie for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Additional Manufacturer Narrative
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This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: type of investigation code was added: 4114, 4109, 3331 and 4111.H6: investigation findings code was added: 3252.H6: investigation conclusions code was added: 4307.H10: narrative/data was updated.Zimvie did not receive the complaint device for evaluation.Visual inspection could not be performed.The investigation has been performed based on the available information using the item number, device history record (dhr) review, and risk management file (rmf).Dhr review was completed for the subject lot number.No deviations or non-conformance's, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number for similar events and no other complaint was identified.The customer submitted images for the reported event.The implant was fractured at the portion of the implant.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was customer error, not following protocol for implant placement and final seating.Therefore, based on the available information and submitted images, a device malfunction was confirmed.Image evidence revealed the implant was fractured.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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Event or Problem Description
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No additional event information received at the time of this report.
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Additional Manufacturer Narrative
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This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.D9: device availability and return date were updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: type of investigation code was added: 10.H10: narrative/data was updated.Zimvie received the reported device for evaluation.Visual evaluation was performed, the implant has signs of use with debris on its external threads.The implant was fractured at the body.Dhr review was completed for the subject lot number.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number for similar events and no other complaint was identified.The customer submitted images for the reported event.The implant was fractured at the portion of the implant.Based on the investigation and risk management file review, the most likely root cause determined from the investigation was customer error, not following protocol for implant placement and final seating.Therefore, based on the available information and submitted images, a device malfunction did occur.The implant was fractured at the body.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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Event or Problem Description
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No additional event information received at the time of this report.
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Search Alerts/Recalls
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