| Catalog Number |
05990378001 |
| Medical Device Problem Code |
Low Test Results (2458)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/26/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reagent information was not provided.The customer observed an abnormally low signal alarm on the day of the event.The field service engineer (fse) found a broken pinch tube and replaced it.The fse performed qc successfully.The customer repeated the patient sample after the service actions were performed, and the result was 48356 miu/ml, which was deemed correct.The service maintenance actions performed by the fse resolved the issue.
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Event or Problem Description
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There was an allegation of questionable beta hcg results for 1 patient sample on a cobas 8000 - cobas e 602 module.The initial result was >10000 miu/ml with a data flag.The repeat result was 28389 miu/ml.
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Search Alerts/Recalls
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