| Catalog Number |
04491041190 |
| Medical Device Problem Code |
Incorrect Measurement (1383)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/08/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable online tdm valproic acid results for 1 patient sample on a cobas 8000 cobas c 502 module.The initial result was 4.2 g/ml.The result was questioned by the physician, and the sample was repeated.The repeated results were 184.3 g/ml and 109.5 g/ml.A dilution was performed, and the result was 219 g/ml.This result was believed to be correct.The customer indicated that the sample quality was in question.
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Additional Manufacturer Narrative
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The analyzer's serial number is (b)(6).The customer declined a service visit because repeated results for all other valproic acid samples, which were tested the previous week, were acceptable and matched the original results.A sample quality issue is suspected.The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation determined the issue was consistent with a pre-analytical handling issue.The investigation did not identify a specific cause of the event.
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Search Alerts/Recalls
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