| Catalog Number |
A1411/B |
| Medical Device Problem Code |
Failure to Fire (2610)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/21/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The account alleges that when attempting to take biopsies the biopsy device failed to collect a sample.No patient injury to report.
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Additional Manufacturer Narrative
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The suspect device is expected to return for evaluation.A follow up will be submitted when the evaluation is complete.
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Additional Manufacturer Narrative
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The suspect device was not returned for evaluation.The complaint could not be confirmed.The root cause could not be determined.A search of the complaint database was performed and one similar complaint for this lot number were found.The device history record was reviewed, and no exception documents were found.Nonconformances of this nature are monitored by the operation team.This complaint will be used to trend for similar complaints.
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Additional Manufacturer Narrative
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The suspect device was returned for evaluation.The suspect device was found to successfully retrieve samples in both firing modes without any issues.No damage or wear was found on the devices after performing this test.The reported failure could not be replicated with these unused devices.A search of the complaint database was performed and one similar complaint for this lot number were found.The device history record was reviewed, and no exception documents were found.Nonconformances of this nature are monitored by the operation team.This complaint will be used to trend for similar complaints.
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Search Alerts/Recalls
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