| Model Number |
9735894 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Application Program Problem (2880)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/31/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that after a power outage at the site, the system would only display "no signal detected" on the monitor.It was confirmed that the system was not plugged into an isolated circuit, and the system computer powered on.The site was unsuccessful using softkeys to change the video input to high-definition multimedia interface (hdmi).The cables were reseated with no resolution.There was no patient involvement.During troubleshooting, it was reported that the monitor was displaying "no video detected" after attempting to change the softkeys video monitor input.
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735823; product id: 9736408.H3: a.Medtronic representative went to the site to test the equipment.Testing revealed that "no video" was displayed on the monitor.The hdmi cable and usb-c adapter were to be replaced.H6: fdm b01, fdr c13, fdc d02 are applicable to the system checkout.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2-h6: a manufacturer representative went to the site to test the equipment.The hdmi cable and the usb-c to hdmi adapter were replaced.Previously reported codes b01, c13, and d02 are applicable to this analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Additional information in section e.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2-h6: the hdmi cable was returned for analysis.Testing revealed that the cable was fully functional.Analysts were not able to duplicate the issue.Codes b01, c19, and d14 are applicable to this analysis.H2: please see section d9 for when the device was available for evaluation.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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