| Model Number |
393-800 |
| Medical Device Problem Code |
Computer Software Problem (1112)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/14/2021
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Radiometer complaint reference: (b)(4).According to complaint, the customer complains about abl800 flex analyzer (serial no.(b)(6) briefly showed the basic input/output system (bios) info and then gave black screen despite replacement of central processing unit (cpu) unit.No adverse event or serious injury were identified.
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Additional Manufacturer Narrative
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The investigation of returned cpu unit shows it malfunctioned.Hence the root cause is component failure.This complaint occured on (b)(6) 2021 and was re-opened on (b)(6) 2025 in an internal quality review and reassessed in relation to a capa (capa-01335).It is now deemed reportable.
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Search Alerts/Recalls
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