| Catalog Number |
08057524190 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/16/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The initial reporter complained of a discrepant high result for 1 patient sample tested for creatinine plus ver.2 (crep2) on a cobas c 503 analytical unit.The initial result was 112 umol/l.The repeat result was 10.4 umol/l.
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Additional Manufacturer Narrative
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The c503 analyzer serial number was (b)(6).
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Additional Manufacturer Narrative
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Repeatability test results suggested sample pipetting issues.It was found that the sample probe was "very" dirty.A high number of sample probe and sample short alarms were observed on the alarm trace data.These alarms suggest pre-analytical issues.The sample probe was replaced.After the replacement, the customer had no further issues.The event was consistent with pre-analytical handling issues.The investigation did not identify a product problem.
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Search Alerts/Recalls
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