| Model Number |
77263-01 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
Skin Inflammation/ Irritation (4545)
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| Date of Event |
10/23/2025
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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The reported product is not expected to be returned as the customer unwilling to return the device.A follow-up report will be submitted upon completion of investigation activities or if additional information is obtained.The date the incident occurred is unknown.The date entered in section b3 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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An adverse skin reaction was reported with wear of the abbott diabetes care (adc) device.The customer experienced severe skin irritation and a large, palpable bump at the insertion site.The customer had contact with a healthcare professional (hcp) who diagnosed them with cellulitis and provided unspecified treatment.There was no report of death or permanent impairment associated with this event.
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Additional Manufacturer Narrative
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The most probable root causes associated with this failure mode are disconnected, faulty or damaged components or misuse.However, mitigations are in place to reduce and prevent such issues.All vital manufacturing steps are validated, monitored, and verified during manufacturing to ensure the system is in conformance with the verified design.Labeling is provided to instruct the user on the intended use of all vital parts of the system to minimize misuse.All complaints and complaint trends are investigated to determine if there is a product defect/ deficiency.If a product defect/ deficiency is identified, a risk evaluation is completed and compared to the risk management report, to ensure the risk profile has not changed.Additionally, as a part of abbott¿s post-market surveillance process, all risk evaluations with associated complaint data are reviewed annually to determine if the risk profiles have changed as compared to the product risk management reports.These monitoring processes ensure that all product risk profiles remain acceptable and have a positive benefit/ risk ratio.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the libre sensor and sensor kit was reviewed and the dhrs showed the libre sensor and sensor kit met specifications prior to release to distribution.The reported complaint is related to skin irritation or an allergic reaction to the patch adhesive of the freestyle libre sensor.Dose audit reports were reviewed and demonstrates the continued effectiveness of the established sterilization process for libre sensor kits.Environmental monitoring reports were reviewed, including bioburden and endotoxin testing, and demonstrated that all monitoring processes continue to meet adc minimum requirements for product quality.The reported product is not expected to be returned as the customer indicated product could not be returned due to customer unwilling.Therefore, no further investigation is planned.In the event that product is received, a physical investigation will be performed per adc's established processes and procedures and a report will be submitted upon completion of investigation.All pertinent information available to abbott diabetes care has been submitted.
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Event or Problem Description
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An adverse skin reaction was reported with wear of the abbott diabetes care (adc) device.The customer experienced severe skin irritation and a large, palpable bump at the insertion site.The customer had contact with a healthcare professional (hcp) who diagnosed them with cellulitis and provided unspecified treatment.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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