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The investigation completion details.The system manufacturer investigated the issue based on the study digital data.It was found that the system behavior was correct.Metal levels were high and relevant error appeared.Map shift was a result of working at high metal levels above the specification.The system behaved as expected.The issue is related to user error.The system is ready for use.The history of customer complaints reported during the last year and associated with carto 3 system # (b)(6) was reviewed.No similar additional complaint was found.A manufacturing record evaluation was performed for the system # (b)(6), and no internal actions related to the reported complaint condition were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by biosense webster, inc., or its employees that the report constitutes an admission that the product, biosense webster, inc., or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.Manufacturer's reference number: (b)(4).
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