MAUDE Adverse Event Report: PHILIPS MEDICAL SYSTEMS DMC GMBH PROGRADE R1; SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER)

Model Number	PROGRADE R1
Medical Device Problem Codes	Device Handling Problem (3265); Device Fell (4014)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	10/22/2025
Type of Reportable Event	Malfunction
Event or Problem Description
It was reported that the system did not give the pre-green light to capture images, while the other two lights were red.The device was in clinical use at the time, and there was no harm to the patient or the user.
Additional Manufacturer Narrative
Reference id: (b)(4).The prograde is a stationary x-ray system for general radiographic purposes.As an option, a portable digital flat panel detector (model "sky plate") can be used for image capture.This report is based on information provided by philips field service personnel and has been investigated by the philips complaint handling team.Philips received a complaint on prograde r1 indicating that the system did not give the pre-green light to capture images, while the other two lights were red.The device was in clinical use and there was no patient or user harm.The field service engineer (fse) performed an analysis and concluded that the detector had been dropped.The system logs also indicated a loss of wifi connection and multiple occurrences of internal errors on the detector.Electronic noise and dose field flatness tests were conducted, and both passed successfully.In addition, the detector self-test and data transfer test were performed and passed.At this stage, it is unclear whether this was a one-time event that was resolved by a reboot.The case remains open, and the fse will follow up in one week to check if the issue still persists.System returned to clinical use with full functionality.Based on the information available and the testing conducted, the cause of the reported problem was detector drop.The reported problem was confirmed by the customer.Thus, it is concluded that the detector was dropped by accident (use error).

• Brand Name: PROGRADE R1
• Common Device Name: SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER)
• Manufacturer (Section D): PHILIPS MEDICAL SYSTEMS DMC GMBH; roentgenstrasse 24; hamburg 22335 ; GM 22335
• Manufacturer (Section G): PHILIPS MEDICAL SYSTEMS DMC GMBH; roentgenstrasse 24; hamburg 22335 ; GM 22335
• Manufacturer Contact: dusty leppert ; 100 park avenue, suite 300; orange village, OH 44122
• MDR Report Key: 23473918
• Report Number: 3003768251-2025-000132
• Device Sequence Number: 10228572
• Product Code: MQB
• UDI-Device Identifier: 00884838074538
• UDI-Public: (01)00884838074538
• Combination Product (Y/N): N
• Initial Reporter Country: US
• PMA/510(K) Number: K141736
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Foreign,Health Professional,Company Representative
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 11/05/2025

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: PROGRADE R1
• Device Catalogue Number: 712090
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 10/22/2025
• Initial Report FDA Received Date: 11/05/2025
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Usage of Device: Reuse
• Patient Sequence Number: 1
• Patient Sex: Unknown