| Catalog Number |
07649142001 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/09/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E1 initial reporter establishment name: (b)(6).The reagent's lot number is 845550.The expiration date was not provided.The field service representative found that the rinse station nozzle was randomly sticking and a splash of water was on the top of the cuvette.He replaced the gear-pump head, replaced the cuvette/lamp, checked the water/detergent levels, checked the main pump pressure, and rerouted the vacuum tubing to the nozzle.He checked the detergent area and found crystallization on the check valve.The investigation is ongoing.
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Event or Problem Description
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There was an allegation of questionable tina-quant hemoglobin a1c results for 1 patient sample on a cobas c 513 analyzer.The initial result was 36.60 mmol/mol.The repeated result was 37.20 mmol/mol.On (b)(6) 2025, the sample was repeated, and the results were 35 mmol/mol and 40.20 mmol/mol.
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Additional Manufacturer Narrative
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A general reagent issue was excluded.The field service representative replaced the reagent probes and performed tests with acceptable results.The investigation determined that the service actions resolved the issue.
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Search Alerts/Recalls
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