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H11 additional manufacturer narrative- the device is not available for evaluation as it was discarded.No harm or specific malfunction was reported.The investigation is still in progress; therefore, a conclusion has yet to be established.A supplemental report will be submitted accordingly upon investigation completion.Edwards will continue to review and monitor all reported events.Trends are monitored on a monthly basis and if action is required, appropriate investigation will be performed.
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Updated section b4.Updated sections g3, g6.Updated sections h2, h6 - type of investigation; investigation findings; investigation conclusions.H11: additional manufacturer narrative: the reported complaint was unable to be confirmed as no product was returned.Per supplier dhr review, no non-conformances for the subject production lot were found.No deviations to current process were found.All inspections were completed by trained personnel.Individual dhrs for all involved subassemblies (sub-assembly included bodies and tips) were reviewed with no observed non-conformances or deviations.Current inspections include 100% inspection for visual deformities that could affect device performance when in use.Due to limited information received, the complaint was unable to be confirmed.Per the instructions for use (ifu), 'proper surgical procedures and techniques are the responsibility of the medical professional.Described procedures are provided for informational purposes only.Each physician must determine the appropriate use of this device for each patient based on medical training, experience, the type of procedure employed, and the benefits and risks associated with device use.' the most likely cause of the event is operational factors, including selection of the incorrect size by the medical professional.No evidence of an edwards/ supplier nonconformance was found.Edwards will continue to review and monitor all reported events.Trends are monitored on a monthly basis and if action is required, appropriate investigation will be performed.
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