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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DENTSPLY SIRONA ORTHODONTICS INC. SURESMILE RETAINER; POSITIONER, TOOTH, PREFORMED

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DENTSPLY SIRONA ORTHODONTICS INC. SURESMILE RETAINER; POSITIONER, TOOTH, PREFORMED Back to Search Results
Catalog Number ASSY-500015
Medical Device Problem Code Patient-Device Incompatibility (2682)
Health Effect - Clinical Code Hypersensitivity/Allergic reaction (1907)
Type of Reportable Event Serious Injury
Additional Manufacturer Narrative
While it is unknown if the device used in this case caused or contributed to the patient¿s symptoms, it is possible as allergic reactions to dental materials are known and reported, with medical consequences being dependent upon the severity of the individual allergic response and subsequent exposure to the same material.Therefore, this event meets the criteria for reportability per 21 cfr part 803.
 
Event or Problem Description
In this event it is reported that a patient experienced an allergic reaction to the suresmile retainer.Patient reported their lips were swollen after they started wearing the retainers.
 
Additional Manufacturer Narrative
We reviewed the dhr for this (b)(6) / patient id # (b)(6) / site id # (b)(4), qty.(b)(4) items assy-500015 (retainers) were packaged by the first shift by auto bag and box operation on october 22, 2025, manufacturing supercell sc3, equipment pua-05.The sales order was inspected and met the acceptance criteria provided by qa.Incoming inspection.We reviewed the incoming inspection record for the material manufacturing of this so-(b)(6).· raw material: 1apl40c125-orx / lot# 10445159 / qty.Received = (b)(4) pcs, inspection date: september 02, 2025.The material was found to be acceptable for use in the manufacture of the sure smile product.
 
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Brand Name
SURESMILE RETAINER
Common Device Name
POSITIONER, TOOTH, PREFORMED
Manufacturer (Section D)
DENTSPLY SIRONA ORTHODONTICS INC.
2350 campbell creek blvd. suit
richardson TX 75082
Manufacturer (Section G)
DENTSPLY SIRONA ORTHODONTICS INC.
2350 campbell creek blvd. suit
richardson TX 75082
Manufacturer Contact
dan eagar
221 west philadelphia st.
york, PA 17401
7178457511
MDR Report Key23484354
Report Number1649995-2025-00069
Device Sequence Number10558640
Product Code KMY
UDI-Device Identifier00856379007269
UDI-Public00856379007269
Combination Product (Y/N)N
Initial Reporter StateNY
Initial Reporter CountryUS
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source Health Professional
Initial Reporter Occupation Dentist
Type of Report Initial,Followup
Report Date (Section B) 12/30/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Catalogue NumberASSY-500015
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? Yes
Distributor Facility Aware Date11/04/2025
Type of Report(Section G)Follow-Up
Initial Date Received by Manufacturer 11/04/2025
Supplement Date Received by ManufacturerNot provided
Initial Report FDA Received Date11/06/2025
Supplement Report FDA Received Date12/30/2025
Was Device Evaluated by Manufacturer? (Y/N) No
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device A
Patient Sequence Number1
Outcome Attributed to Adverse Event Other;
Patient SexUnknown
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