| Model Number |
989605449841 |
| Medical Device Problem Code |
Application Program Problem (2880)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
10/09/2025
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Type of Reportable Event
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Death
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Event or Problem Description
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It was reported that the lumify ultrasound system was not available during an emergent ecmo (extra-corporeal membrane oxygenation) because the transducer was not registered to the system, which resulted in a patient death.Additional information is being obtained.Philips has started an investigation, and upon completion, a follow up report will be submitted.
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Additional Manufacturer Narrative
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An investigation was performed, including manual reproduction testing using another device to identify the cause of the reported issue.The engineering team determined that the transducer usb-c connector can exhibit reduced mechanical retention when mated to the tablet port.This can lead to an intermittent issue where the firmware version is unrecognized.When this occurs a prompt to reregister the transducer is displayed.
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Search Alerts/Recalls
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