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It was reported that during routine inspection prior to a procedure, the drive/saw tip exhibited jamming and intermittent operation, and service was requested.The issue was identified during setup before patient use.The device was not used in a procedure, and no environmental factors were reported.There was no patient involvement, and there were no consequences or impact to a patient.Attempts have been made and no further information has been provided.
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This follow-up report is being submitted to relay additional and/or corrected information.The following sections were updated: b4, b5, d2, d4, d9, g1, g3, g6, h1, h2, h3, h4, h6, h11.No product was returned or pictures provided; visual and dimensional evaluations could not be performed.Review of the device history record identified no deviations or anomalies during manufacturing.Review of complaint history identified additional similar complaints for the reported item and no additional similar complaints for the reported part and lot combination.Complaints are monitored through monthly complaint review in order to identify potential adverse trends.A definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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