| Catalog Number |
05990378001 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/18/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reagent lot number and the expiration date were requested but not provided.The field service engineer (fse) inspected the module and determined that a mechanical failure had caused the event - the tube lifter assembly had detached.He replaced this part and other filters.The investigation determined that a component failure had caused the event.The investigation determined that the service actions resolved the issue.
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Event or Problem Description
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The initial reporter received a questionable elecsys ft3 iii result from one patient sample tested on the cobas e 602 module.The initial result from the module was 22.57 pg/ml.The repeat result from the module was 2.45 pg/ml.The repeat result from another module was 2.61 pg/ml.
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Search Alerts/Recalls
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