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Product analysis: as found condition (condition of returned device): the concerto implant coil was returned for analysis within a shipping box, inside of a sealed plastic biohazard pouch, an opened concerto outer carton, and within a dispenser coil.No microcatheter was returned.Visual inspection/damage location details: no introducer sheath was returned.The pushwire was found to be bent at ~142.1cm, bent at ~143.2cm, and kinked at ~153.1cm from the proximal end.The concerto implant coil was found to be broken off of the pushwire detach element.No implant coil was returned.No other anomalies were observed.Testing/analysis (including sem reports): due to the damaged condition of the concerto device no further resistance testing was performed.Conclusion: based on the device analysis and the reported information, the customer¿s report of ¿coil resistance/stuck in catheter¿ was unable to be confirmed; however, the event could not be ruled out.The damaged found with the concerto device was consistent with ¿advancing against resistance¿.The report notes that ¿the concerto coil could not be advanced.¿.Advancing the concerto device against resistance can lead to possible damage like pushwire damage (bends/kinks) and implant coil damage (stretching/ breaks); however, this could not be confirmed as no microcatheter was returned for assessment.Any contribution the microcatheter had towards the resistance and/or damage was unable to be verified.No details about the microcatheter used in the procedure were provided; therefore, compatibility was unable to be confirmed.A few possible causes of ¿coil resistance /stuck in catheter¿ are but not limited to incompatible catheter, user does not maintain continuous flush, tortuous anatomy, and/or damage or kink to pushwire; however, the root cause was unable to be determined.No mention of a patient's vessels tortuosity was reported.The reported device and any accessory devices were prepared as indicated in the instructions for use (ifu).Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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