| Model Number |
2120 |
| Medical Device Problem Code |
Failure to Sense (1559)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/15/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The suspected device was returned for evaluation.The event history log (ehl) was reviewed there were no errors related to the customer complaint.The device was visually inspected.A functional test was performed and the reported issue was confirmed.The probable cause of the reported issue was due to the downstream occlusion sensor.As a result, the downstream occlusion seal/sensor was replaced.The service history review had no indication that the complaint was related to a service of the device within the review period.The device passed all functional testing after repair.
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Event or Problem Description
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It was reported that the pump exhibited a cassette not attached properly alarm.Alarm did not clear when the cassette was attached.During physical inspection, it was found that there was a downstream occlusion sensor issue.There was no patient involvement, no injury was reported.
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Search Alerts/Recalls
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